Administrative Medical Assisting I

Prerequisite or corequisite:  MACC 100, MACC 101.  This course prepares students with the communication skills necessary for the physician office setting and reception area techniques including telephone techniques and clerical functions. The course includes business office management procedures and equipment and supply ordering and management. Basic bookkeeping procedures are also discussed. The processes of responding to and initiating written communications and recognizing and responding to verbal and non-verbal communications are covered. Additional topics include scheduling and managing appointments including inpatient and outpatient admissions and procedures.