- Continuing Education & Life Support
|Course ID||Course Name||Course||Category||Credit Hours|
|MACC 221||Administrative Medical Assisting I||MEDICAL ASSISTING||HEALTH SCIENCES||3|
Prerequisite or corequisite: None. This is a 3-credit hour (45 contact hours) hybrid course that uses various activities throughout each chapter to help enforce what the student is learning. These activities may include games, diagrams, video, and audio sections. This course will provide students with an introduction to administrative medical assisting. Topics covered will include scheduling appointments, telephone techniques, daily operations, equipment and supply ordering and management. The processes of responding to and initiating written communications and recognizing and responding to verbal and non-verbal communications are also covered. Additional topics will include professionalism, interpersonal skills, human behavior, medical law and ethics, health information management, and privacy in a health care facility.