Refund and Cancellation Policy

Interprofessional Simulation & Education Center General Information

Payment: Education Center accepts the following forms of payment:
1) Visa, Master Card, American Express, Discover
2) Please make checks payable to CoxHealth.
3) Cash payments made in person only please.
4) CoxHealth Payroll Deduction and General Ledger (GL) Transfer (employees only)

Life Support and Specialty Courses Refund Policy

Cancellations up to 72 hours prior to the course will be entitled to a full refund. After this time, a $25 processing fee per event day will be withheld. No refunds will be made after the program begins.

In the event the Education Center cancels or reschedules a course, participants are entitled to a full refund or the participant may transfer registration to the next scheduled activity.

Refunds will be credited back to the same credit card in which the payment was received. If the payment was made in cash or check, the refund will be provided within 4-6 weeks in the form of a check and mailed to the address obtained at the time of registration.

Conferences and Certification Prep Courses Refund Policy

Cancellations received by the date listed on the registration form will be entitled to a full refund. A processing fee may be withheld as indicated on the registration form for cancellations, based on the date the cancellation was received. No refunds will be made for cancellations received the day of the activity.

In the event Education Center cancels or reschedules a course, participants are entitled to a full refund or the participant may transfer registration to the next scheduled activity.

CoxHealth is not responsible for travel, hotel, booking fees, or other cancellation fees for registrants when an activity is cancelled.

Refunds will be credited back to the same credit card in which the payment was received. If the payment was made in cash or check, the refund will be provided within 4-6 weeks in the form of a check and mailed to the address obtained at the time of registration.

All refunds must be received in writing via email or by calling the Education Center.

Interprofessional Simulation & Education Center Contact Information:

CoxHealth Education Center
1423 N. Jefferson Ave. 
Springfield. MO 65802
Phone: 417-269-4117
Fax: 417-269-4787
Email: educationcenter@coxcollege.edu
 
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If you have special needs addressed by this act, please notify us at least two weeks before this offering. Reasonable efforts will be made to accommodate your needs.
 
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CoxHealth and all of its facilities and grounds are tobacco free.